Effective Date: 09 May, 2025
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, and job title submitted through contact forms or service inquiries.
Business Information: Project requirements, documentation, or business-specific details shared for service execution.
Usage Data: Information such as IP address, browser type, operating system, pages visited, and session duration.
Communication Records: Emails, call logs, chat interactions, and support conversations for service and quality tracking.
We use the collected data to:
Respond to your inquiries and provide requested services.
Process payments and manage contractual obligations.
Improve our website, services, and customer support.
Send updates, service notifications, or marketing content (with your consent).
Ensure security and prevent fraud or misuse.
We do not sell or rent your personal information. We may share it only with:
Trusted third-party service providers (e.g., payment processors, CRM platforms) under confidentiality agreements.
Legal authorities when required to comply with applicable laws or respond to lawful requests.
Team members or contractors working directly on your project.
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no digital transmission or storage system is entirely secure.
Our website may use cookies and similar tracking tools to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences via your browser settings.
Depending on your jurisdiction, you may have the right to:
Access, update, or delete your personal information.
Withdraw consent for marketing communications.
Request data portability or processing restriction.
To exercise these rights, please contact us at support@epmaglobalservices.com.
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or reporting obligations.
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.
We enable business growth through tailored digital solutions and expert support.
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